Toronto Director Larry Gagnon recently attended the 20-21 February NetDiligence summit – practically in his backyard – and shares his reflections on the event.
NetDiligence Toronto was the first big opportunity of 2020 for the Kivu Toronto office to brag (just a little) about our expanded capabilities in Canada, and I was honoured to serve as co-chair for this event.
It was the perfect opportunity for us to fly the Kivu flag, as we have been steadily growing our local team to meet rising demand in the market. In fact, our team has outgrown the old office, expanding from currently eight investigators to 15 by May this year, which is why we recently moved into new digs. (In case you’re wondering, our first purchase for the office was a proper coffee machine – the team felt that good quality caffeine was a priority. Knowing how hard they work, I agreed and signed off the purchase!)
Back to NetDiligence though. It was my first time attending, and I was amazed at how expertly Heather Osborne, Jeanette Mann and the NetD team managed the pre-event planning and various on-site processes. These folks know what they’re doing.
The interactive breach response exercise jointly led by Ruth Promislow and myself went very well, all the more so because despite me being unfamiliar with the Infiniqo gaming platform, the interface is actually very easy to use. As it was an interactive business interruption tabletop exercise, the input and questions from the audience really enhanced the learning experience. For instance, would you know how notify your team in the event of an attack, if your computers and phones are down? Or do you know whether or not it is a good idea to use your personal email to communicate during an attack? The answer to the latter question, in case you’re wondering, is no – unless you want to potentially expose your private email to a discovery process.
Apart from this engaging session, I spent most of the conference meeting the people I have only ever spoken to over the phone. As anyone will tell you, it’s great to be able to put faces to names. Not only that, but it’s going to keep me busy going forward – I have a full diary of follow-up meetings. Needless to say, this NetDiligence event was a great kick-off for 2020 and I look forward to what this year brings.
Want to learn more about the Toronto team’s capabilities and increasing capacity? Contact Larry Gagnon via email or phone on +1 289 218 8039.