Kivu is the leading provider of digital forensic services to the cyber insurance industry.
For more than seven years, Kivu has worked with the cyber insurance industry, developing new services, pricing models, and changing the shape of response vendor panels. Our services range from incident response for insurance clients, to tailored pro-active services that decisively reduce the risk of breach. It’s no surprise that Kivu was nominated Advisen’s “Cyber Service Vendor of the Year” and “Cyber Risk Event Response Team of the Year” in 2015, 2016, 2017 and 2018.
We understand that the cyber insurance ecosystem is a balance of value, responsiveness and client service. Kivu is a leader in developing remote response services, which allow breaches to be investigated and mitigated without the delay and expense of needing to put “boots on the ground.” At the same time, Kivu continues to implement innovative pricing models, including the first fixed-price ransomware response service.
Approved by cyber insurance carriers and Managing General Agents
Kivu is on the panel of, or has been pre-approved by, almost every leading cyber insurance carrier and Managing General Agent (MGA). We provide both response and pro-active cyber services to the insured in the US, Canada, Latin America and Europe. We work constantly with claims departments to make sure our engagement process is efficient, transparent, cost effective, and matches policy expectations and coverage.
Kivu’s analysts provide technical insight and subject matter expertise at numerous insurance industry conferences, including: NetDiligence, Advisen, International Association of Privacy Professionals (IAPP), PLUS and RIMS in the US, Canada, and London. We frequently meet privately with our insurance clients, brokers, underwriters and risk managers to discuss the latest threats, provide our objective opinion on current solutions, and help design new policy terms.
Preferred partner, expert legal testimony
Kivu’s responsiveness and value are reflected in the number of insurers that trust us as a preferred partner. Our credibility is reflected in the continual usage of our analysts as experts in insurance coverage litigation and mediation cases. We regularly provide expert opinions on cyber extortion, business interruption, preexisting conditions, and reasonable standards of security.